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PRIVACY POLICY

Effective Date: 6/1/2025

 

Reid Rodell Experiences ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect information through our website, www.reidrodell-experiences.com, and related services.

 

Information We Collect

  • We may collect the following types of personal and non-personal information:

 

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Passport and travel documentation details

  • Payment information (processed securely via third-party platforms)

  • Emergency contact details

  • Special requests (e.g., dietary, accessibility, or health-related needs)

 

Usage Data

  • We automatically collect information on how the website is accessed and used, such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Device information

 

How We Use Your Information

 

We use your information to:

  • Plan and manage travel and event experiences

  • Communicate with you about your bookings and inquiries

  • Customize itineraries and personalize experiences

  • Process payments and confirmations

  • Improve our website and customer service

  • Send promotional communications (if you’ve opted in)

  • Comply with legal or regulatory obligations

 

Sharing Your Information

  • We do not sell your personal information. We may share your data with:

  • Trusted travel partners and vendors (hotels, airlines, guides, etc.)

  •  Payment processors and booking platforms

  •  Legal authorities when required by law

  •  Service providers assisting in website maintenance, marketing, or logistics

 

All third parties are obligated to protect your information and only use it for the purposes we've specified.

 

Your Privacy Rights

 

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Object to or restrict certain processing activities

  • Opt out of marketing communications at any time

 

To exercise these rights, please contact us at concierge@reidrodell-experiences.com

 

Data Security

We implement appropriate technical and organizational measures to protect your personal data. While no system is completely secure, we strive to protect your information from unauthorized access, loss, or misuse.

 

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies or notify you when a cookie is being set.

 

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

 

International Users

If you are visiting our site from outside the United States, please note that your data may be transferred, stored, and processed in the U.S. and other countries.

 

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in legal requirements or our practices. We will post any updates on this page with a revised effective date.

 

Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us

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